indescribableToday was not too bad for a Monday at work. We were busy, and I went from one call to the next, but at least there wasn't a queue of 20 calls waiting at a time. People start to gert grumpy when that happens. I actually had one guy tell me it had taken less than the estimated time on hold, so he was happy.
I hope everyone had a blessed Monday! If you did not, then have a blessed Monday evening!
