For the shift-bid process, we are rated on several factors: attendance, quality score, and call time stats (Number of calls and average call time). I rated 8th in the 41 people in our department.
What this did was allow me to choose just about any time slot I want. I chose to stay on the 6:00am-2:30pm shift. It's early to get started, but I am able to reduce my phone time and have Email support time. It's a good balance for me.
Our weather was almost perfect today. It was sunny and almost balmy at 65 degrees when I left work.
I hope everyone's day has been/is being blessed!